By purchasing "Shoe Size Protection" at the time of purchase you eliminate all costs of returning the new shoes that do not fit you. We pay shipping both ways and the 15% restocking fee is waived!
Shoes must be returned in brand new condition. Please try on your new shoes on a DRY CLEAN SURFACE, to make sure they fit correctly. We CANNOT exchange shoes that have been used or worn on the lanes. SHOES MUST BE IN PERFECT CONDITION TO BE RETURNED OR EXCHANGED. They must also be returned in the original shoe box.
You may not purchase protection after the shoes have been shipped.
This is good for ONE RETURN AND RESHIPMENT ONLY.
Note: Customer has 7 days from DELIVERY DATE to request exchange.
*Only available to customers shipping within the continental U.S.A.
PLEASE NOTE: If you order more than one pair of shoes, you must either add the shoe size protection plan for all shoes OR specify in the item notes section of the shopping cart which shoes you would like to apply this plan to.
IF YOU CHOSE THE SHOE SIZE PROTECTION PLAN, YOU MUST USE OUR PRE-PAID LABEL SYSTEM. THIS WILL SHOW UP AFTER YOU FILL OUT OUR ONLINE RETURN FORM. ONCE WE SEE THE PACKAGE IS IN PROCESS TO US, YOUR REPLACEMENT SHOES WILL BE SHIPPED RIGHT AWAY.
